1. Privacy Policy

Last updated: September 13, 2026
Application Name: SGS FREE MOCK TEST
Support Email: contactsgstestapp420@gmail.com

IMPORTANT DISCLAIMER: NON-AFFILIATION WITH GOVERNMENT

SGS FREE MOCK TEST is an independent educational application developed and operated as a private entity (under SGS Online Service). We explicitly declare that we do NOT represent, affiliate with, or have any official connection to the Government of India, any State Government, or any government recruitment board or agency.

The educational content, such as exam syllabuses and patterns provided within this app, is sourced from publicly available government websites (including https://ssc.gov.in/, https://www.rrbapply.gov.in/#/auth/landing, https://csbc.bihar.gov.in/, and https://rectt.bsf.gov.in/) strictly for educational and practice purposes. We do not collect any personal data on behalf of any government entity, nor do we facilitate any official government services.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent.

2. Interpretation and Definitions

Account: A unique account created for You to access Our Service.
Application: Refers to SGS Mock Test: All Exams Preparation.
Company: Refers to SGS Mock Test.
Country/State: Bihar, India.
Device: Any device that can access the Service (computer, cell phone, tablet).
Personal Data: Any information that relates to an identified or identifiable individual.
Usage Data: Data collected automatically (e.g., duration of a page visit).

3. Types of Data Collected & Third-Party Services

Personal Data: We may ask You to provide personally identifiable information (e.g., Name and Email address) for account creation using Firebase Authentication.
Usage & Device Data: We collect Your Device's OS version, device model, and unique device identifiers to optimize performance.
Crash Reports & Debugging: To improve app stability, we collect automated crash logs and error reports which may include basic device state information when an error occurs.
Third-Party Services: We use Google Firebase (Authentication, Realtime Database, and Cloud Messaging) to store test data, manage users, and provide core functionality.

4. Use of Your Personal Data

We use Your Personal Data to:

Provide and maintain Our Service.
Manage Your Account and registration.
Manage purchase contracts for products/services.
Contact You regarding updates or security notifications.
Provide news and special offers (with Your consent).
Manage Your requests and evaluate business transfers/data analysis.

We may share Your Data with Service Providers, Affiliates, or during business transfers. If shared publicly by You, it may be viewed by all users.

5. Text Messages Privacy Notice

If You opt in, We may send SMS updates. We collect Your phone number and consent records. No mobile information is sold to third parties for marketing. You may receive SMS related to customer care, account notifications, OTPs, security alerts, and promotional offers. Reply STOP to opt-out.

6. Retention and Deletion

We retain Your Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce policies. User Accounts are retained for up to 24 months post-closure. You have the right to delete or request assistance in deleting Your Personal Data.

7. Security and Minors' Privacy

While We strive to use commercially reasonable means to protect Your Personal Data, no method is 100% secure. Our Service is not directed to anyone under the age of 16. We do not knowingly collect information from minors.

8. Data Deletion Policy (Account Deletion)

We give you full control over your data. You have the right to request the deletion of your account and all associated data (including test history and scores). You can do this in two ways:

1. In-App Deletion: Open the App > Go to User Profile from the side menu > Click on 'Delete Account'. This will instantly and permanently remove your data from our Firebase servers.
2. Email Request: Contact us directly at contactsgstestapp@gmail.com from your registered email ID to request data deletion. We will process it within 7-14 business days.

9. Contact Us

If You have any questions about this Privacy Policy, You can contact Us by email: contactsgstestapp@gmail.com

10. Push Notifications Privacy

Our app requests the Notification Permission (POST_NOTIFICATIONS) to send you important alerts, mock test updates, and results directly to your device.

Third-Party Services: We use Firebase Cloud Messaging (FCM) provided by Google to send these push notifications. Firebase may collect a unique device token to ensure the notification reaches your specific device.
Use of Data: The notification token is used strictly for communication purposes within the app and is not sold to any third parties.
User Control: You have full control over your notifications. You can allow or deny this permission when the app starts, and you can always turn off notifications later from your device's Settings.

11. Legal & Important Information

Please also read our Terms & Conditions and Disclaimer to fully understand our policies, your rights, and how we operate.

Read Terms & Conditions Read Disclaimer